Oxford University
<span>Oxford University -- just hearing the name makes people think 1 about beautiful old buildings, professors in long robes and caps, and some of the most intelligent students 2 in Britain. Oxford University has 3 history around for a very long time and some of its history is 4 totally clear. 5 For example, no one knows for certain when it first opened its doors, but there is proof that professors were teaching 6 students as far back as the 11th century. After 1167, when the king, Henry II, did not allow English students 7 to go to France to study. Oxford University grew very quickly. Up until 1849, only men attended Oxford. Nowadays, however, many women study 8 at the University. Oxford University is very famous and it is rather I hard to get in to study 9 for a degree. It may take a lot of work to earn one, but if you have a degree from Oxford, you have one of 10 the best degrees in the world.</span>
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A letter of complain
Dear Sir/Madam,
I am writing to complain about the service that I received in your restaurant last week.
Firstly, you said that there will be a huge variety of traditional and continental dishes but many dishes were not available.
Secondly, the waiter was not prompt at all. To make matter worse, when he brought me food, it was cold.
You promised that you have only friendly service but the waiters were rude to guests.
As you can imagine, I was extremely upset by the treatment I received and I will certainly not book a table in your restaurant. I hope that you will improve the staff training methods and that your staff will be more polite and helpful to customers.
Yours faithfully,
Stasya2000.
Уважаемый Сэр/Мадам,
Я пишу вам для того, чтобы пожаловаться на обслуживание, которое я получил в вашем ресторане на прошлой неделе.
Во-первых, вы говорили, что вы сможете предоставить огромный выбор традиционных и континентальных блюд, но многие из них были не доступны.
Во-вторых, официант был очень медлительным. Что еще хуже, когда он принес мне еду, она была холодной.
Так мало того, вы говорили, что у вас работает только дружелюбный персонал, но официанты были грубыми по отношению к посетителям.
Как вы можете себе представить, я был ужасно расстроен тем обслуживанием, которое я получил, и теперь я больше никогда не закажу столик в вашем ресторане. Я надеюсь, что вы улучшите обучение своего персонала, и вскоре ваш персонал будет вежливее и полезнее посетителям.
С уважением,
Stasya2000.
1Does Giant Jack have a big sledge?
2Do Ann and Rose like to play in the
school gym?
3Does Old Mr.Williams like to si by fire?
4Do Ron and Harry play tennis very well?
5Does General Green feed his pet bird in the morning?
6Do Polly,Sue and Kate read English books?
7Does my friend speak good English?